Privacy Policy

How Avanna Technologies collects, uses, and protects your information.

Last updated: May 2025

Avanna Technologies, Inc. ("Avanna," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (avanna.ai), submit a contact or inquiry form, or use the Journey ROI Calculator.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us. This includes:

  • Contact information — your full name, work email address, and company name when you submit a contact form, request product access, or use the Journey ROI Calculator.
  • Inquiry details — the message or details you include in a contact form submission.
  • Calculator inputs — freight volume estimates and operational parameters you enter into the ROI Calculator (submitted alongside your contact information).

We do not knowingly collect sensitive personal data (such as government identification numbers, financial account credentials, or health information).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Sales and product follow-up — to contact you about Journey TMS, respond to your inquiries, and schedule demonstrations or discovery conversations.
  • Delivering your results — to send you your personalized ROI estimate and supporting analysis from the Journey ROI Calculator.
  • Communications — to send you information about Avanna products, updates, or events that may be relevant to you. You may opt out of marketing communications at any time.
  • Improving our services — to understand how visitors use our website and to improve our content and offerings.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Internal use — with Avanna employees involved in sales, product development, and customer success.
  • Service providers — with trusted third-party vendors who assist us in operating our website or communicating with you (e.g., email service providers), subject to confidentiality obligations.
  • Legal requirements — if required to do so by law or in response to a valid legal process.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, please contact us using the details below.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may configure your browser to refuse cookies, though some features of the site may not function correctly without them.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights with respect to your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us at the address below. We will respond to your request in accordance with applicable law.

8. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Avanna Technologies, Inc.
500 W 2nd St, Suite 1900
Austin, TX 78701
Email: info@avanna.ai